All of our sessions are 55 minutes long, except for Lunch Crunch, which is 45 minutes.
Packages
Others
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What’s the duration of each session?
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What payment options are available?
By default, you can make payments directly on our website/app using a card.
However, if you’d prefer to pay via PayNow, Atome, or ShopBack, please contact us to arrange these methods. Please note that these payment options are only available for packages, and promotions cannot be applied to payments made through Atome or ShopBack.
All packages and memberships are non-extendable, non-transferable, and non-refundable.
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Can I commit to the membership for only a month?
Our membership requires a mandatory commitment of three months, and cancellation before the end of this period will result in a fee as stated on your package agreement. Please be advised that this policy is non-negotiable and applies to all members equally. We appreciate your understanding and adherence to our terms and conditions.
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How do I book a Private/Duet session?
To book an appointment, please WhatsApp us with the following details: your name, session type (Private or Duet), preferred dates and times for the trial, and any injuries or conditions we should be aware of. Kindly note, we require at least one week’s notice for bookings, and payment is needed to confirm your session.
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Late Arrival, Cancellation, and No-Show Policy.
1. Late Arrival:
Punctuality is key to ensuring the best experience for everyone. If you arrive more than 10 minutes late, we won’t be able to allow you into the class. This is for your safety and to minimise disruptions to the ongoing session.
2. Cancellation and No-Show Policy:
In consideration of all our clients, BE. Studios enforces a strict cancellation and no-show policy for all classes and private sessions. To avoid a deduction of credit, please cancel your class at least 12 hours in advance.
3. Medical Exemptions:
If you are unable to attend due to medical reasons, a valid medical certificate is required to request a credit refund.