By default, you can make payments directly on our website/app using a card. However, if you’d prefer to pay via PayNow, Atome, or ShopBack, please contact us to arrange these methods.

Please note that these payment options are only available for packages, and promotions cannot be applied to payments made through Atome or ShopBack. All packages and memberships are non-extendable, non-transferable, and non-refundable.

Kindly note that group class slots and appointments are assigned based on the order they are received. To secure your place in a group class, please make sure your package has adequate credits. For Private and Duet appointments, payment is necessary to confirm your booking. Your cooperation is highly appreciated.

Our membership requires a mandatory commitment of three months, and cancellation before the end of this period will result in a fee as stated on your package agreement. Please be advised that this policy is non-negotiable and applies to all members equally. We appreciate your understanding and adherence to our terms and conditions.

It is important to obtain your doctor's approval before enrolling. If you have any doubts about the class's suitability for you, please don't hesitate to contact us before making a reservation.

1. Late Arrival:

Punctuality is key to ensuring the best experience for everyone. If you arrive more than 10 minutes late, we won’t be able to allow you into the class. This is for your safety and to minimise disruptions to the ongoing session.

2. Cancellation and No-Show Policy:

In consideration of all our clients, BE. Studios enforces a strict cancellation and no-show policy for all classes and private sessions. To avoid a deduction of credit, please cancel your class at least 12 hours in advance.

3. Medical Exemptions:

If you are unable to attend due to medical reasons, a valid medical certificate is required to request a credit refund.