Shipping policy
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Rates and Delivery Times
Shipping rates are calculated at checkout based on your location and the selected shipping method. Delivery estimates will be displayed at checkout and may vary by location and carrier.
Domestic Shipping
Standard shipping within [Country] typically takes 3-7 business days. Expedited options are available at checkout for faster delivery.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow 24-48 hours for the tracking information to update.
Shipping Delays
While we aim to deliver orders within the estimated time frame, unforeseen delays can occur. If your package is delayed, please contact us at [your contact email], and we’ll do our best to assist you.
Lost or Damaged Packages
We are not responsible for packages lost in transit or damaged after delivery. If your order arrives damaged, please contact us within 5 days of receiving the package with photos of the damage, and we will work with the shipping carrier to resolve the issue.
Refunds and Returns
All sales are final, and we do not offer refunds. If you have concerns about your order, please reach out to us, and we will do our best to assist.
Contact Us
For any questions or concerns about your order or our shipping policy, please reach out to us at hello@bestudios.co.